Debt Collection
What does a debt collection agency do?
We understand that unpaid invoices can pose significant challenges for businesses of all sizes. Our debt collection service aims to recover your claims as quickly as possible while protecting you from further payment defaults.
Our approach is simple yet effective: Once you transfer your outstanding claims to us, we immediately contact your customer to demand payment. Should the customer fail to pay, we take further legal steps to secure your money.
We ensure that the entire process remains transparent. Through our online portal, you can view the current status of your cases at any time and access all necessary information at a glance.
No
membership fees,
no
contract periods.
Your satisfaction is our absolute priority! Work with us as long as it suits your needs – no registration fees or contract periods.
International debt collection
As a registered debt collection service provider in Germany and Austria, our focus lies on the German-speaking region and Europe. Should a claim need to be pursued outside Europe, we provide access to our strong global network that handles all international collection cases.
Debt collection
process.
Submission of the order
Please send us a copy or a photo of the outstanding invoice.
You can upload unpaid invoices here or email them to office@inkasso-merkur.at
We are happy to process cases as a data set from a file or via an interface.
Processing within 24 hours
We guarantee a quick response to your outstanding invoice. We send the first payment reminder to your customer within 24 hours. Our expert team creates a customised plan and contacts the customer via email, phone, SMS, or social media to fully recover the claim.
Successful claim recovery
Once the payment is received, we transfer it to you. The invoice amount will be credited to your account the following day.
Unsuccessful claim recovery
Should the customer fail to pay out of court, we initiate further steps in consultation with you, such as legal action or issuing an arrears certificate consultation with you.